Trade-in campaign Terms & Conditions

Customers can trade in their old massage chairs/sofa at a value specified by ITSU WORLD Sdn. Bhd.


The Campaign will run until 2nd August 2020 (“Campaign Period”). ITSU WORLD Sdn. Bhd. shall reserve the right to shorten or extend the Campaign Period at its sole discretion without any prior notice.


This Campaign is open to all Malaysian and non-Malaysian residing in Malaysia, aged 18 years and above (as at Campaign start date), except the employees (and their immediate families) of ITSU WORLD Sdn. Bhd., their affiliates and/or related companies, distributors, retailers, advertising and Campaign agencies. In the event the consumer is below 18 years old, please seek consent from parent/guardian before participating in this Campaign. Participation by consumers under 18 years old will be deemed to be accompanied with consent by the parent/guardian.

The Customer must have obtained the massage chair by legal means and is not trading in lost or stolen products. In the circumstances that it is shown that the product was stolen or was not obtained by legal means, ITSU WORLD Sdn. Bhd. reserves the right to deliver the device and your personal details to the authorities.

General Terms and Conditions:

  1. To be eligible for the Trade-In Campaign, the customer acknowledges that their massage chair must be in good condition*.
  2. The Campaign is valid during the Campaign Period only and the customers must trade in their old massage chair at the time of purchasing the selected ITSU massage chair only.
  3. By participating in this Campaign, consumer fully and unconditionally agrees to and accepts the Terms and Conditions stated herein, ITSU WORLD Sdn. Bhd.
  4. ITSU WORLD Sdn. Bhd. shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury, which is suffered or sustained, as a result of participating in the Campaign.
  5. ITSU WORLD Sdn. Bhd. reserves the right to alter, extend or terminate the Campaign and amend the terms and conditions at any time without prior notice. In case of any disputes in connection with the Campaign, the decision shall be final.
  6. During the Campaign Period, ITSU WORLD may collect consumers information including personal information taken during the Campaign.
  7. By providing Customer’s personal data, Customer is indicating that he/she has read, understood and agreed that his/her personal data will be recorded, stored or otherwise processed in accordance to ITSU WORLD’s Privacy Policy.
  8. These Terms and Conditions are governed by the laws of Malaysia and disputes directly or indirectly arising from these Terms and Conditions and/or this offer shall be referred to the exclusive jurisdiction of the courts of Malaysia.